Terms & Conditions

Effective date: 9 October 2026

Overview

Welcome to DARIA art.

This website is operated by Daria Narusevych, trading as DARIA art (“DARIA art”, “I”, “me”, “my”).

These Terms & Conditions apply to purchases made through dariaartist.com, including original artworks and commissioned artworks, together with any other products or services offered through the website.

By placing an order through this website, you agree to these Terms & Conditions.

Contact email: info@dariaartist.com

Original Artworks

Unless otherwise stated, original artworks sold through DARIA art are unique, one-of-a-kind pieces.

Every reasonable effort is made to represent each artwork accurately through photographs, descriptions and measurements. However, colours may appear slightly different depending on screen settings, lighting and the device used to view the website.

Visible brushwork, texture, surface variations and other characteristics of handmade artwork are part of the nature of an original piece and are not considered defects.

Frames, mounts or other presentation materials are included only where specifically stated in the product description.

Orders, Pricing and Availability

All orders are subject to availability.

Prices are displayed in the currency shown on the website. Delivery charges, where applicable, will be shown before you complete your purchase.

While every effort is made to ensure that product information and pricing are accurate, occasional errors may occur.

If an error is discovered after an order has been placed, you will be contacted as soon as reasonably possible. You will be given the option to proceed on the correct terms or cancel the order for a full refund.

Because original artworks are unique, it is possible in exceptional circumstances for an artwork to become unavailable before the website has been updated. If this happens after payment has been made, you will be notified and refunded in full.

Payment

Payment for artworks purchased directly through the website must be made using one of the payment methods available at checkout.

By completing checkout, you confirm that you are authorised to use the payment method provided and agree to pay the total amount shown.

Payment information is processed securely through the payment providers made available through the website. DARIA art does not directly store full payment-card details.

Different payment arrangements apply to commissioned artworks as set out in Section 11 below.

Formation of Contract

Submitting an order does not necessarily mean that the order has been accepted.

You will normally receive an automated email confirming that your order has been received.

For artworks purchased directly through the website, the contract between you and DARIA art is formed when your order is accepted and confirmed.

For commissioned artworks, the principal details of the commission will first be agreed with you in writing. Unless otherwise agreed, a commission is considered confirmed when those details have been accepted and the required 50% deposit has been received.

The agreed details may include the subject, dimensions, medium, price, reference material, estimated timeframe and any specific requirements.

DARIA art may decline or cancel an order before acceptance where there is a genuine reason to do so, including an artwork being unavailable, an obvious pricing error or an inability to fulfil the order.

If DARIA art is unable to fulfil an accepted order or commission for reasons for which you are not responsible, any payment relating to goods or work that will not be supplied will be refunded.

Delivery

Free standard delivery is available to addresses in England, Scotland, Wales and Northern Ireland, unless otherwise stated on the relevant product page.

Ready-to-ship original paintings are normally dispatched within 7-10 working days. UK delivery usually takes a further 2–5 working days after dispatch.

For commissioned artworks, the estimated time needed for creation, drying, framing where applicable, and dispatch will be provided separately.

Unless a different delivery period has been agreed with you, goods will normally be delivered within 30 days, as required by UK consumer law.

All orders are sent using tracked delivery. The delivery service is selected according to the size, value and destination of the artwork. A signature may be required for higher-value artworks, and tracking details will normally be provided after dispatch.

Delivery dates are estimates and may be affected by circumstances outside the reasonable control of DARIA art. If a delivery problem occurs, reasonable steps will be taken to investigate and assist.

If you need an artwork by a particular date, please contact DARIA art before placing your order. Earlier dispatch or a suitable delivery service may be arranged where possible, but a requested delivery date is only confirmed when agreed in writing.

Please provide a complete and accurate delivery address. If an order is returned because the address was incorrect or incomplete, or because delivery or collection was unsuccessful, reasonable redelivery costs may be charged.

If your order has not arrived within the estimated delivery period, or the tracking information has not updated, please contact DARIA art so the matter can be investigated with the delivery provider.

International Orders

Worldwide delivery is available. As each original artwork varies in size, weight, value and packaging requirements, international delivery is arranged and priced individually.

Please contact info@dariaartist.com before purchasing, stating the artwork you are interested in and the delivery country and postcode. The delivery cost and estimated delivery time will be confirmed before you complete your purchase.

For deliveries to the European Union, additional information or preparation may be required to meet current product-safety, packaging and recycling requirements. This will be considered when arranging your delivery.

Depending on the destination, your order may be subject to import duties, taxes, customs charges or courier clearance fees. Unless specifically included in your delivery quotation, these charges are not included in the artwork price or delivery cost and are the responsibility of the recipient.

Customs processing and local delivery services may occasionally extend the estimated delivery time.

Cancellation and Returns of Non-Personalised Artworks

If you purchase a non-personalised artwork online as a consumer, you will normally have the right to cancel your order within 14 days of receiving it, without having to provide a reason.

To cancel, you must clearly notify DARIA art within this 14-day period. You then have a further 14 days to return the artwork.

Before sending it back, please contact info@dariaartist.com for the correct return address and instructions.

Unless the artwork is faulty, damaged or not as described, you will normally be responsible for the cost of returning it.

The artwork must be packaged securely and handled with appropriate care. You are responsible for it until it is safely received by DARIA art, so using a tracked and appropriately insured delivery service is strongly recommended.

You may be responsible for any reduction in value resulting from damage or handling beyond what would reasonably be necessary to inspect the artwork.

If you validly exercise your right to cancel, the purchase price will be refunded in accordance with applicable consumer law.

As standard UK delivery is provided free of charge, there is no separate initial delivery charge to refund.

If you paid for delivery, the refund of the original delivery cost will be limited to the least expensive standard delivery option available. Any additional amount paid for express or premium delivery will not normally be refunded.

DARIA art may withhold the refund until the artwork has been received, or until you provide satisfactory evidence that it has been returned, where permitted by law.

The returned artwork will be inspected. A lawful deduction may be made if its value has been reduced by damage or handling beyond what would reasonably be necessary to examine it.

Refunds will normally be made no later than 14 days after DARIA art receives the returned artwork or satisfactory evidence that it has been returned, as applicable.

Damaged, Faulty or Incorrectly Described Artworks

Please inspect your artwork as soon as reasonably possible after delivery.

If it arrives damaged, please contact DARIA art as soon as possible, ideally within 48 hours. Please include your order number and clear photographs of:

the artwork;
the outer packaging;
the internal protective packaging; and
any visible damage to the parcel.

Please keep all original packaging until the matter has been resolved, as it may be needed when investigating the issue with the delivery provider.

If an artwork is faulty, damaged, incorrect or materially different from its description, please contact info@dariaartist.com so the issue can be assessed and an appropriate solution arranged.

Reporting delivery damage promptly helps DARIA art investigate the matter with the delivery provider, but it does not affect your statutory rights.

Your statutory rights relating to faulty or damaged goods, or goods that are not as described, are not affected by these Terms & Conditions. Nothing in these Terms limits any rights that cannot legally be excluded under UK consumer law.

Commissioned and Personalised Artworks

Commissioned artworks are created specifically for an individual client according to agreed requirements.

Before a commission is confirmed, the principal details will normally be agreed with you, which may include:

the subject of the artwork;
approximate dimensions;
medium and surface;
reference photographs or other source material;
total price;
payment arrangements;
estimated completion timeframe; and
any important requirements specific to the commission.

Because commissioned artworks are created specifically to your requirements and are clearly personalised, the standard statutory 14-day change-of-mind cancellation right that applies to many online purchases will normally not apply to the commissioned artwork.

This does not affect your statutory rights if a commissioned artwork is faulty or is not supplied in accordance with what was agreed.

The finished artwork will reflect Daria Narusevych's artistic style and interpretation.

Natural artistic variations from reference photographs, digital images, preliminary sketches or discussions are part of the commissioning process and are not in themselves considered defects.

Any significant requirements that are essential to the commission should therefore be clearly agreed before work begins.

Commission Payments, Deposits and Cancellations

A 50% deposit is normally required to confirm and secure a commissioned artwork.

The remaining 50% balance is due once the artwork has been completed and before it is dispatched, unless another payment arrangement has been agreed in writing.

The 50% deposit is an advance payment towards the commission. It allows DARIA art to reserve studio time for your artwork and contributes towards consultation, planning, preparatory work, materials and the creation of the artwork.

Cancellation before work begins

If you cancel before work begins, any reasonable costs already incurred specifically for your commission may be deducted from the deposit. If no such costs have been incurred, the deposit will be refunded in full.

Cancellation after work has begun

Once work has begun, or materials, preparation or studio time have been committed to your commission, some or all of the deposit may be retained.

The amount retained will reflect, as reasonably as possible:

work already completed;
consultation and preparatory work already undertaken;
materials purchased specifically for the commission;
studio time already committed to the commission; and
other genuine losses directly resulting from the cancellation.

The deposit is not a cancellation penalty. If the reasonable cost of the work completed, costs incurred and other genuine losses is less than the deposit paid, the remaining balance will be refunded.

DARIA art will take reasonable steps, where possible, to minimise losses resulting from a cancellation.

Cancellation after completion

Once a personalised commissioned artwork has been completed in accordance with the agreed requirements, the normal statutory right to cancel because of a change of mind will generally not apply.

The remaining balance must be paid before the completed artwork is dispatched.

If DARIA art cannot complete the commission

If DARIA art is unable to complete the commission for reasons for which you are not responsible, any payment relating to work that has not been supplied will be refunded.

Where appropriate, this may include a full refund of the deposit.

Nothing in this section affects your statutory rights if the commissioned artwork is faulty or is not supplied in accordance with what was agreed.

Reference Photographs

If you provide photographs, images or other materials for use in a commissioned artwork, you confirm that you have the necessary permission or rights to provide them and to allow them to be used for the purpose of creating the artwork.

It is your responsibility to provide reference material of sufficient quality for the agreed commission.

If the supplied photographs are unsuitable for the proposed artwork, DARIA art may request alternative reference material before accepting or beginning the commission.

Copyright and Intellectual Property

Purchasing an original or commissioned artwork transfers ownership of the physical artwork to you.

It does not transfer copyright or other intellectual-property rights unless this has been expressly agreed in writing.

Without prior written permission, artworks may not be reproduced, copied, printed, commercially exploited, licensed, used to create merchandise or otherwise reproduced for commercial purposes.

Images of artworks, photographs, text, branding and other original material appearing on dariaartist.com are owned by or licensed to DARIA art and may not be reproduced or used commercially without permission.

Unless otherwise agreed in writing, DARIA art may photograph completed artworks and use images of them for portfolio, website, social media, exhibition, editorial and promotional purposes.

Privacy and Personal Information

Personal information provided through this website is handled in accordance with the Privacy Policy published on dariaartist.com.

Third-party services used to operate the website, process payments, deliver orders or provide other services may process information in accordance with their own applicable terms and privacy policies.

Website Information and Availability

DARIA art aims to keep the website accurate and available but cannot guarantee that the website will always operate without interruption or that all information will always be free from minor errors.

Content may be updated, amended or removed where reasonably necessary.

Nothing in this section affects your statutory rights in relation to an order you have already placed.

Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms excludes or restricts rights or liabilities that cannot legally be excluded, including statutory rights relating to faulty goods or goods that are not as described.

DARIA art will not be responsible for losses that were not reasonably foreseeable when the contract was formed or for losses resulting from circumstances outside reasonable control, except where the law provides otherwise.

If you are purchasing as a consumer, these Terms do not affect your statutory rights.

Changes to These Terms

These Terms & Conditions may be updated from time to time to reflect changes to the business, website or applicable legal requirements.

The version that applies to an order or commission will normally be the version in effect when that order or commission is confirmed.

The current version will always be published on dariaartist.com.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

If you are purchasing as a consumer, you may also have mandatory legal rights in the country in which you live.

Nothing in these Terms is intended to prevent you from relying on any mandatory consumer protection available to you under applicable law.

Contact

If you have any questions about an order, commission or these Terms & Conditions, please contact:

Daria Narusevych trading as DARIA art
Email: info@dariaartist.com
Business / correspondence address: Timber Hill, Broad Haven, Haverfordwest, Wales.

Terms & Conditions​​​​